Return Policy We strive to ensure you are satisfied with your purchase. This policy outlines the conditions and process for returns, in accordance with applicable laws, including California Civil Code §1723. Eligibility for Returns -Items must be in their original condition, and accompanied by proof of purchase. -Certain items may be non-returnable for hygiene or safety reasons. -These exceptions will be clearly stated at the time of sale. -Unless otherwise required by law, all returns must be initiated within 30 days of purchase. In-Person Returns You may return eligible items in person at one of our trailers. Approved returns will be processed immediately, and refunds will be issued to your original form of payment.
Mail-In Returns If you cannot visit in person: -Contact us to request a return authorization. -We will e-mail you a prepaid return label. -Ship the item back to us using that label. -Once the returned item is received, we will inspect it to confirm it meets our return policy requirements. -Approved returns will be refunded to your original form of payment.
Defective or Incorrect Items If you receive a defective product or an item you did not order, contact us immediately. We will arrange for replacement or refund at no cost to you. Compliance with California Law We comply with all California consumer protection laws regarding refunds, exchanges, and disclosures. This includes providing clear notice of any restrictions on returns or refunds before completing a sale.
